Shipping policy

Thank you for shopping with Petal Aesthetics. We work with trusted fulfillment partners, including Eprolo, to deliver your orders safely and efficiently worldwide.

Order Processing Time

All orders are processed within 1–5 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you by email.

Shipping Times

Estimated shipping times vary depending on your location and the shipping method selected at checkout.

Estimated Delivery Times

  • United States: 7–15 business days
  • Canada: 10–20 business days
  • United Kingdom: 7–15 business days
  • Europe: 7–20 business days
  • Australia & New Zealand: 8–18 business days
  • Rest of the World: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take several days to update after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs clearance procedures.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrectly entered addresses.

If you notice an error in your address, contact us as soon as possible at [Your Email Address].

Lost, Stolen, or Delayed Packages

We are not responsible for lost, stolen, or delayed packages caused by the shipping carrier. However, if you experience an issue with your delivery, please contact us and we will do our best to assist you.

Damaged Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the item and packaging so we can help resolve the issue.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

  • Email: eferrari2104@gmail.com